Opening & Shipping Times

Sales & Collections (Leicester) : Monday~Friday 9am-5pm
Shipping : Monday~Friday 3pm cut off time
- Closed Weekends & Bank Holidays -

I have installed the SADP tool however I am still unable to detect my device

  • Close the SADP software.

  • Click here to download and install the latest WinPcap.

  • Then run the SADP software again.

Also, make sure the computer is connected to the same subnet as the Hikvision devices.
If you are still having issue, click here to download the latest SADP software. Currently SADP v3.0.0.2



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